Privacy Policy

*New Data Protection Legislation – GDPR*

BCD are keen to stay in touch with you

The new Data Protection Regulation comes into effect on 25 May 2018 and it’s important for you and BCD that we continue to communicate by email as a key delivery channel for our core business.

To continue receiving quotes, confirmations, invoicing and other important information by email, we require you to be aware of this new legislation and inform BCD if you no longer wish to be contacted in this way.

We do not:

  • Hold data apart from the above
  • Exchange data to other companies
  • Contact our customers to gain personal data apart from the above.


The terms “B Chauffeur Driven”, “BCD”, “we”, “us”, “our” and “ours” when used in this Privacy Policy mean B Chauffeur Driven and its associated companies or subsidiaries. The terms “you”, “your” and “yours” when used in this Privacy Policy mean any user of this website.

The term “Personal Data” refers to personally identifiable information about you, such as your name, job title, email or mailing address.

About your privacy

We are committed to safeguarding the privacy of our website visitors whilst providing the highest possible quality of service. We will only use the information that we collect about you lawfully in accordance with the UK Data Protection Act

If you have any questions concerning your personal information or regarding our practices, please contact: B Chauffeur Driven, 3, Hagley Court North, The Waterfront, Level Street, Brierley Hill, DY5 1XF or send us an email.

Collection of personal data

Our primary goal in collecting personal data is to provide you with a smooth and efficient experience while using our services.

We collect information from details you give us when you use our website and from any email messages you may send to us.

When you use this website to request additional information or support from us, we ask you for contact information like your name, telephone number and email address.

If, at any time, you wish to opt out of receiving information from B Chauffeur Driven by email, please send us an email.

Anonymous data collected through this website:  We also use web analytics software tools (Google Analytics) to analyse site usage, how our users arrive at our site, what they do on the site, what browser they are using and on what operating system, etc. The information obtained in this way (collected via JavaScript tags in the pages of our website) is not tied to personally identifiable information and is only used in aggregate form to help us to audit usage of our website and improve the service provided. It cannot be used to identify you personally.

Cookies:  In order to collect the anonymous data described above, we may use temporary “cookies” that collect the domain name of the user and the date and time you visited this website. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. Most web browsers provide the option for you to be notified when you receive a cookie and to decide if you want to accept it or not.  However, the website may not work properly if you disable cookies.  If you are not sure what cookies are or how to control or delete them, we recommend that you visit, or the World Wide Web Consortium’s website.

Described below are the cookies we use on this website and what we use them for.  Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage.  If you are not happy, then you should either not use this site, delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called ‘Incognito’ in Chrome, ‘InPrivate’ in Internet Explorer, ‘Private Browsing’ in Firefox and Safari, etc).

Cookie preference
This cookie is used to remember a user’s choice about cookies on our website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.
Google Analytics
We use this to understand how the site is being used in order to improve the user experience. All user data is anonymous.  To find out more about Google’s position on privacy with regard to its analytics service, please visit
Google Maps
These cookies allow Google Maps to remember which browser you are using and what preferences you have set when you view maps.
Google reCAPTCHA
These are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes.
Google privacy information
PayPal uses Cookies to recognise its customers and to shorten the time the user needs to log in to his PayPal account by checking his email on PayPal database. Read more here:

Social Buttons:  On some of the pages of this website you will see ‘social buttons’.  These enable users to share or bookmark the web pages.  There may be buttons for Facebook ‘Like’, Google +1, LinkedIn ‘Share’, Twitter, etc.  In order to implement these buttons and to connect them to the relevant social networks and external websites, there are scripts from domains out of  You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on B Chauffeur Driven’s site. If you click on any of these buttons, therefore, these sites will be registering that action and may use that information.  In some cases, if you are logged into their services already, these sites may be registering the fact that you are visiting B Chauffeur Driven and the specific pages you are on, even if you don’t click on the button, eg Google and Facebook.  You should check the respective policies of each of these sites to see exactly how they use your information and to find out how to opt out or delete such information.

Use of personal data

We process your personal data only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. When we ask you for personal data, we tell you the purposes for which we will process that data. Some of these purposes include:

  • Providing you with information about our services, special offers and events or articles and case studies we think will be of interest to you
  • Providing you with product or service information and promotional material that you have specifically requested
  • Processing any other requests that you make
  • To summarise website usage behaviour. This is not based on individual behaviour, but is generic.

Disclosure of your personal data

We do not share, sell or distribute your personal data with unrelated third parties, except under the following limited circumstances:

  • Personal data may occasionally be transferred to third parties who act for or on behalf of B Chauffeur Driven, or in connection with the business of B Chauffeur Driven for further processing in accordance with the purposes to which you have subsequently consented.
  • We may share or transfer the information in our databases to comply with a legal requirement, for the administration of justice, to protect your vital interest, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of a corporate sale, merger, reorganisation, dissolution or similar event.

Data integrity and security

We keep your personal data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences.

Data access and corrections

We will disclose to you the personal data we hold about you upon receipt of your written request addressed to B Chauffeur Driven at the address given above. We will also correct, amend or delete any personal data that is inaccurate and notify any third party recipients of the necessary changes.

Links to other websites

This Privacy Policy applies only to This website contains hyperlinks to websites that are not operated by B Chauffeur Driven. These hyperlinks are provided for your reference and convenience only and you should note that we do not have any control over these other websites. We cannot, therefore, be responsible for the protection and privacy of any data which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and review the privacy statement posted on any site you visit before using the site or providing any personal data about yourself.

Updates and changes to privacy policy

We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on this website. Any such change, update or modification will be effective immediately upon posting on the site.

Force Majeure

We are not liable for any breach of our obligations as a result of causes beyond our reasonable control including, but not limited to, acts of war, terrorism, civil disorder, natural disasters such as tempests, floods or earthquakes, adverse weather conditions, strikes or other industrial action, blockade, embargo, sabotage or any other form of civil disturbance, and discontinuation of electricity supply.

Governing law

This Privacy Policy forms part of our website Conditions and as such shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit any dispute arising out of your use of this website to the exclusive jurisdiction of the courts of England and Wales.